At OctaCave, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy outlined below:
- Shipping Timelines:
- Minimum Timeline: Orders are typically processed and shipped within 5-7 working days from the date of order confirmation.
- Maximum Timeline: While most orders are delivered well within 5 working days from shipment, please allow up to 7 working days for delivery. Remote areas or unforeseen circumstances may occasionally result in longer delivery times.
- Shipping Methods: We offer standard shipping for all orders, with expedited shipping options available for an additional fee. The available shipping methods and their respective delivery times are displayed during checkout.
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing tracking details. You can track your package using the provided information on our website or through our shipping partners’ websites.
- Shipping Charges: Shipping charges vary depending on the shipping method chosen and the destination. The exact shipping charges for your order will be displayed during the checkout process.
- International Shipping: We currently offer shipping within India. International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer.
- Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer support team at +91-8318770334. We will assist you in resolving the issue promptly.
- Holiday Periods: During peak seasons or holidays, please anticipate possible delays in shipping and delivery due to high order volumes and carrier schedules.
Thank you for choosing OctaCave. We strive to ensure a smooth and reliable shopping experience for all our customers.