We strive to ensure your satisfaction with our products/services. Please take note of our refund policy which is tailored to align with the offerings on our website:
Products and Services Eligible for Refund: Please review the specific refund eligibility criteria listed with each product or service on our website. Refunds are typically available for products/services that meet specified conditions.
Refund Processing Time: Refunds are processed within 2 working days upon receipt of a valid refund request. Once processed, it may take an additional 2 working days for the refunded amount to reflect in your bank account. Please note that the exact time may vary depending on your financial institution.
Cancellation Procedure: To cancel an order or service, please follow the cancellation instructions provided on our website or contact our customer support team at +91-8318770334.
Exceptions: Certain products/services may have specific refund policies or may be non-refundable. Please refer to the individual product/service pages for detailed information.
Contact Us: For any inquiries regarding refunds or cancellations, please reach out to our customer support team at +91-8318770334. We are here to assist you throughout the process.
Thank you for choosing OctaCave. We appreciate your understanding and cooperation regarding our refund and cancellation policies.